The local Coordinated Human Service Mobility (CHSM) Team consists of seniors, individuals with disabilities, representatives from public, private and non-profit transportation and human services providers. The CHSM Team meets several times a year to discuss transportation needs within the Northern Neck and Middle Peninsulas.
The CHSM plan recognizes regional transportation priorities and needs. It also serves as a tool for educating local decision makers, elected officials and other stakeholders on unmet transportation needs in the region.
As part of this plan, the team comprised a list of Available Transportation Services and Resources in the area. They are as follows:
Coordinated Human Service Mobility Plan (CHSM)
| Client Name | Client Type | # of Vehicles | Services | Service Hours | Service Area | Contact |
| Bay Transit | General Public, elderly persons with disabilities and low income | 48 (35 are wheelchair accessible); 25 ore replacement vehicles; 5 are new vehicles | Demand response service, 24 hour advance notice requested $12 for a booklet of 10 tickets. | Monday-Friday 6:00 a.m. to 6:00 p.m. | Middle Peninsula, Northern Neck, New Kent, Charles City Counties | Phone: Warsaw 804-250-2011 Gloucester 804-693-6977 Toll Free 877-869-6046 |
| New Freedom (Bay Transit) | Persons with disabilities | Rides by private transportation providers | Demand response | Sunday- Saturday; hours contingent on availability | Middle Peninsula, Northern Neck, New Kent, Charles City Counties, Richmond, Newport News, Norfolk, Hampton, Fredericksburg | Phone: Warsaw 804-250-2011 Gloucester 804-693-6977 Toll Free 877-869-6046 |
| Virginia Rides | General Public | Rides by private transportation providers | Charter Rides | 24/7 online | All of Virginia | Phone: 540-338-7285 Website: www.varides.org |
| Northern Neck Rideshare | Commuters from the Northern Neck Region | No vehicles operated by NeckRide, 200+ drivers/riders in database | Carpool and vanpool matching, Guaranteed Ride Home program, regional transportation information clearing house, free transportation for special events in collaboration with Bay Transit. | 8:30 a.m. to 5:30 p.m. or 24/7 online | Commute to Northern Va, DC, Newport News, Norfolk, Hampton, Fredericksburg, City of Richmond. | Phone: 804-333-6683 Website: www.neckride.org |
| ARC of the Peninsula (Branch of Newport News Puller Center) | Individuals with developmental and other disabilities | No vehicles dedicated to transportation services. | Sheltered workshops, supportive employment, mobile crews | Office Hours Monday-Friday 8:00 a.m. to 4:30 p.m. | Hampton, Newport News, Poquoson, York County, Middle Peninsula, Northern Neck | Phone: 757-896-6461 email: info@arcvap.org |
| Workforce and Investment Board | TANF clients and youth | No vehicles | Temporary assistance for Needy Families | None listed | Northern Neck | Phone: Lancaster 804-462-5141 Richmond 804-333-4088 Westmoreland 804-493-9305 Northumberland 804-580-3477 |
| Newton Bus Service Inc. | Charter groups | No listing | Commuter Bus/Charter | 24/7 | Commuters to Pen. Area; charter to others | Phone: 804-693-2541 |
| Social Services | Persons with Disabilities who want to work. | No listing | No listing | No listing | No listing | No listing |
| VA Dept. of Rehabilitative Services | Persons with Disabilities who want to work. | 2 Vehicles | Demand Response, employment related transportation | No set schedule | Middle Peninsula and Northern Neck | No listing |
| Colonial Transit | General Public | 2 Vehicles | Non-Emergency Medical | 24/7 | Williamsburg, Middle Peninsula | Phone: 757-565-1966 www.colonial transit.com Email: colonialtransit@yahoo.com |
| Crockett Carriers | General Public | 4 vehicles | All Ambulatory | 5:00 AM to 6:00 PM | Middle Peninsula, Northern Neck | Phone: 804-761-3441 |
| DART Transportation | General Public | 4 vehicles | Ambulatory | 7:00AM to 5:00PM | Northern Neck, Richmond | Phone: 804-394-2005 |
| Dixon Limo Service | General Public | 5 vehicles | Weddings, proms and Special Occasions | 7 days a week | Northern Neck | Phone: 804-333-3327 |
| Doggett Transport | General Public | 20 vehicles | Non-Emergency | 6:00 am to 5:00 pm | Northern Neck | Phone: 804-462-9800 |
| E&J Tours | General Public | One 15 passenger bus w/lift, tour buses | Demand Response and Charter Groups | None Listed | Middle Peninsula & Northern Neck | Phone: 804-472-2733 |
| Frazier Transportation | General Public | 4 vehicles | Taxi Service | 6 days a week | Gloucester/King William | Phone: 804-769-3794 |
| Mancon | Ambulatory | None Listed | Elderly.Disabled | All volunteers | Middlesex County | Phone: 804-758-8852 |
| Metrotec Taxi | General Public | 10 vehicles | Taxi Service | Flexible | Northern Neck, Middle Peninsula, New Kent/CC | Phone: 804-695-4556 |
| Yellow Cab | General Public | None Listed | Taxi Service | 24/7 | Newport News | Phone: 757-855-1111 |
| Village Med-Tran Inc | General Public | 3 Vehicles | Taxi Service | Flexible | Gloucester, Middlesex, Mathews | Phone: 804-695-7070 |